.operations-grid { display:grid; grid-template-columns:minmax(0,1.55fr) minmax(280px,.85fr); gap:16px; margin:18px 0; }
.operations-card { min-height:100%; }
.section-heading { display:flex; justify-content:space-between; gap:16px; align-items:flex-start; }
.status-chip { background:#e5f3e9; color:#0c5b3f; border-radius:999px; padding:7px 11px; font-size:.76rem; font-weight:800; }
.funnel-grid { display:grid; grid-template-columns:repeat(4,minmax(110px,1fr)); gap:10px; margin-top:16px; }
.funnel-step { background:#f6f8f6; border:1px solid var(--line); border-radius:12px; padding:14px; }
.funnel-step strong { display:block; font-size:1.5rem; color:var(--green); }
.funnel-step span { font-size:.78rem; color:#59675e; }
.alert-list { display:grid; gap:10px; }
.operational-alert { border-left:4px solid #7a8a80; background:#f6f8f6; border-radius:10px; padding:12px; }
.operational-alert strong,.operational-alert span,.activity-entry strong,.activity-entry span { display:block; }
.operational-alert span,.activity-entry span { font-size:.83rem; color:#59675e; margin-top:4px; }
.operational-alert.critical { border-color:#a52d2d; background:#fff1f1; }
.operational-alert.warning { border-color:#d7a72c; background:#fff8e7; }
.operational-alert.ok { border-color:#21834f; background:#edf8f1; }
.activity-card { margin:18px 0; }
.activity-grid { display:grid; grid-template-columns:repeat(auto-fit,minmax(210px,1fr)); gap:10px; }
.activity-entry { border:1px solid var(--line); border-radius:11px; padding:12px; }
.work-control-card { margin:18px 0; }
.work-queue-grid { display:grid; grid-template-columns:repeat(auto-fit,minmax(190px,1fr)); gap:11px; margin-top:16px; }
.work-queue-card { text-align:left; color:#17211b; background:#fff; border:1px solid var(--line); border-left:5px solid var(--gold); padding:14px; min-height:112px; }
.work-queue-card strong,.work-queue-card span,.work-queue-card small { display:block; }
.work-queue-card strong { color:var(--green); font-size:1.65rem; }
.work-queue-card span { margin:3px 0; font-weight:800; }
.work-queue-card small { color:#637067; font-weight:500; }
.work-queue-card.active { background:#e9f5ed; border-color:var(--green); box-shadow:0 0 0 2px #0c5b3f22; }
.active-filter { display:flex; justify-content:space-between; gap:12px; padding:12px; margin-bottom:8px; border-radius:10px; background:#e9f5ed; color:var(--green); }
@media (max-width:820px) { .operations-grid { grid-template-columns:1fr; } .funnel-grid { grid-template-columns:1fr 1fr; } }
.chat-messages{display:flex;flex-direction:column;gap:12px;max-height:380px;overflow:auto;margin:16px 0;padding:16px;border:1px solid rgba(255,255,255,.1);border-radius:16px;background:rgba(0,0,0,.18)}.chat-message{max-width:86%;padding:12px 14px;border-radius:15px;background:#17231d;border:1px solid rgba(255,255,255,.1)}.chat-message.mine{align-self:flex-end;background:#174d36}.chat-message.theirs{align-self:flex-start}.chat-message strong,.chat-message small{display:block}.chat-message p{margin:6px 0;white-space:pre-wrap}.chat-message small{opacity:.72}
.chat-image{display:block;max-width:min(100%,420px);max-height:360px;margin:10px 0;border-radius:12px;object-fit:contain}.chat-inbox{display:grid;gap:10px}.chat-conversation{width:100%;display:flex;justify-content:space-between;gap:18px;text-align:left;padding:16px;border-radius:14px;background:rgba(255,255,255,.04);border:1px solid rgba(255,255,255,.1);color:inherit}.chat-conversation:hover,.chat-conversation.unread{border-color:#d6b64c;background:rgba(214,182,76,.08)}.chat-conversation span{display:grid;gap:5px}.chat-conversation em{font-style:normal;opacity:.8}.chat-conversation b{justify-self:end;min-width:26px;padding:4px 8px;border-radius:999px;text-align:center;background:#d6b64c;color:#07150f}